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Online workshop: 8D methodology for action management


Online Workshop

Effective management of actions is crucial for an organization that wants to strengthen its competitive advantage in times of increasing market demands. We encounter actions at different levels of operation, but the need to find the real causes of identified deviations quickly and efficiently, and to eliminate them in such a way that they no longer occur, is common to all of them. The 8D method is a simple and effective approach to this type of problem. In a systematic way and with teamwork, it helps solve the problems we face daily in our work.


At the workshop, you will learn how the 8D method can eliminate long-term problems and, above all, prevent their recurrence. On concrete examples from practice and through mutual exchange of opinions and experiences, you will learn about appropriate approaches, the importance of teamwork, and the necessary steps for taking appropriate actions.


  • Expected benefits of using the 8D methodology
  • Approach to the problem definition by establishing a problem-solving team
  • Effective search for the causes of the problem
  • Definition of immediate and long-term actions
  • Extending actions to potentially related areas
  • Monitoring the effectiveness of actions
  • Documentation needs
  • Pitfalls in introducing and improving the approach to the use of 8D methodology
  • Case study and exchange of views


Mr Anton Petrič

Anton Petrič began to gain his rich more than 30 years of work experience at Trimo Trebnje and continued his career at TPV Automotive d.o.o. from Novo mesto, where he worked in various management functions, including as director of one of the factories, and is currently employed as director of the Common affairs sector. He led several business and organizational projects in the automotive industry. His field of activity is mainly on the introduction and maintenance of various management systems, management by objectives, mentoring and management of the internal staff training academy. He is an auditor of management systems according to ISO 9001, IATF 16949, ISO 14001, ISO 45001 and ISO/IEC 27001. Since 1999, he has been active as an assessor and lead assessor in the assessment processes of organisations for business excellence according to the EFQM model in both the private and public sectors, and in recent years he has worked as chairman of the PRSPO (Award of the RS for Business Excellence) Jurors team. He is a licensed European assessor for business excellence. As president of the GZDBK (Chamber of Commerce of Dolenjska and Bela Krajina) for Quality and Excellence, he actively co-created the development of quality, excellence and innovation in this region and beyond. At various professional conferences he regularly cooperates with professional contributions and within the framework of the SIQ (Slovenian Institute for Quality and Metrology) as the professional head of the Quality Academy.

The online training will take place in a live online e-classroom. Each day will be divided into three parts with breaks in between. Up to two days before the implementation, registered participants will receive a link to the online training. Participants need a computer with a microphone and a camera, as well as access to a reliably functioning internet connection to participate in online training without interruption.

Additional information: Tanja Benček, phone: +386 (1) 5609 594, e-mail:

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